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Sales Tip: Get More Appointments
Sales-person-ship matters, maybe more than ever, in these tough times. Yes, even in this age of results oriented analysis that makes advertising clients view media as a commodity. Why? Because results can't be forecasted in advance...only observed and learned from after the fact. Since salesmanship matters, interpersonal relationships matter. And the quick and strong way to build interpersonal relationships is in-person sales calls.
Most of my clients tell me it is very hard to get appointments. Yet there is a direct relationship between the number of sales calls and sales made. In short, sales calls can be a source of business advantage if you make it so. So lets get serious about sales calls.
Sales calls are in fact harder to get than 15 or 20 years ago. More media companies and more media forms are trying to sell to advertisers than ever before. And the clients and agency people who influence and plan media buys aren't getting more time in the day. But just because it is hard, doesn't mean we shouldn't do it. President Kennedy said we should go to the moon precisely because it is hard. So let's be clear, first we compete for appointments, then we compete for business. We need to believe that if we are not in the prospect's office, we are not in the competition...someone else is there pitching against you!
The first step to getting more appointments is agreeing it's a goal. So lets set an imaginary goal: 15 in person sales calls a week for a sales person...hard, but possible. Achieving such a goal is simple, come in every morning and work on getting appointments untill you have got three. If you schedule 3 appointments every work day, you'll end up with an average of 15 a week in the future. And think what would happen if the outcome of one of your calls was setting up another follow up call in the future...then you'd only have to schedule 2 the next day to stay even. Or what if the outcome was your contact helping you make an appointment with their subordinate, boss, or client? That would help, too, wouldn't it?
For most of my clients, if their sales people had 2 real sales calls a day -- 10 a week -- it would be an improvement. And increased sales results would follow. Contact us for training to help your sales people help themselves.
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Book Notes

Selling Without Selling ;
4 1/2 Steps to Success by Carol Super
Getting your client to tell you what their needs are, is an art. This book by a star magazine ad sales person for Media Networks, the seller of regional inserts in national magazines, tells her secrets of getting the client to open up.
Buy it here.
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